Serving Community EMS Agencies Since 2001

Everything you need in one place

Comprehensive Reporting solutions

Decrease Burden on Field providers

Sustainability from increased Revenue

Our TRAC (Transparent Reconciliation Accounting Closing) reporting structure has been built to address the needs of your agency leaders.  The TRAC system is used by ambulance services to track financial metrics that allow leaders to track their performance and monitor trends.  All reports are provided during the end of the monthly billing cycle.  Additionally, each month we provide an entire set of accounting Closing Reports to our agencies which delivers all of the supporting financial data to back up our regular monthly reports.

ProClaim offers a system of 100% CQI review. The Intelligent CQI Solution provides a comprehensive system of proprietary algorithms and human review to perform retrospective quality assurance activities and provide reports to assist in the improvement of EMS clinical care. This function reports directly to your agency leaders to facilitate their review of calls with your EMS field providers.

ProClaim remains able to work with and bill for services documented in any ePCR platform.  Over the years, however, we have found several current and prospective clients are interested in exploring new ePCR options.  ProClaim is now able to offer ePCR to all of our clients through new partnerships with Zoll and ESO, often, at no additional cost.

For all ProClaim clients who select our hosted Zoll ePCR solution we are able to offer the additional functionality of FirstWatch at no additional cost.  The FirstWatch data surveillance system can be used to increase situational awareness by monitoring real-time data for statistically significant occurrences. The software will automatically fire preconfigured operational alerts in real-time for a range of public health and safety concerns for emergency services, hospitals and homeland security.

ProClaim offers an adaptive turn-key solution for your tablet ePCR hardware including the necessary software, support, and training to create a smooth transition from paper or another ePCR system.  These durable tablets come with appropriate connectivity and are secured with double password access, encryption, as well as the ability to remotely delete sensitive information. In the event of loss, theft or total failure, new devices are shipped out overnight.

ProClaim collects all necessary information from your agency Patient Care Reports (PCRs) and provides all necessary management and data input to participate in the CARES (Cardiac Arrest Registry Enhanced Survival) database. Cardiac arrest survival data for your agency can be important for your CQI programs and level of clinical sophistication.

After every EMS call, your patients receive a patient satisfaction survey of questions that ask about the quality of their experience.  From these patient answers, the data is collected, analyzed, and compiled into reports that provide statistical data. These reports provide an invaluable tool to use as part of your agency CQI program.

ProClaim utilizes the Solutions Group Deductible Management tool to identify unmet patient deductibles upfront.  This process allows us to hold the bill in an effort to have another provider meet that patient deductible.  This tool monitors the patient insurance in real-time and notifies us when the deductible becomes satisfied.  Once the deductible is satisfied (usually within 45 days) we then bill the health insurance and avoid the deductible.  This tool greatly reduces your ‘self-pay’ and increases revenue by allowing us to know the perfect time to bill your claims.

ProClaim has entered into partnership with Prodigy EMS to offer a training solution for all of your EMS field providers. The cost of this service will vary by agency but is available at preferred pricing to active ProClaim clients. With a full library of EMS continuing education content, Prodigy provides Departments with access to a growing variety of course offerings. These courses are offered live & on-demand and are designed not only for recertification but for all areas of training. Our courses are ideal for new employee onboarding, annual training, and remediation. Organizations can also add their own training classes. These can then be tracked like any other course on Prodigy and even be taught in a live virtual classroom. All credit-bearing courses offered on Prodigy are approved by CAPCE (the Commission on Accreditation for Pre-Hospital Continuing Education.) CAPCE is recognized nationally as the accrediting organization for EMS continuing education. CAPCE-approved classes can be used for NREMT (national) recertification in addition to most state certification requirements.

TRAC Reporting

Our TRAC (Transparent Reconciliation Accounting Closing) reporting structure has been built to address the needs of your agency leaders.  The TRAC system is used by ambulance services to track financial metrics that allow leaders to track their performance and monitor trends.  All reports are provided during the end of the monthly billing cycle.  Additionally, each month we provide an entire set of accounting Closing Reports to our agencies which delivers all of the supporting financial data to back up our regular monthly reports.

Intelligent CQI

ProClaim offers a system of 100% CQI review. The Intelligent CQI Solution provides a comprehensive system of proprietary algorithms and human review to perform retrospective quality assurance activities and provide reports to assist in the improvement of EMS clinical care. This function reports directly to your agency leaders to facilitate their review of calls with your EMS field providers.

ePCR Flex Program

Our TRAC (Transparent Reconciliation Accounting Closing) reporting structure has been built to address the needs of your agency leaders.  The TRAC system is used by ambulance services to track financial metrics that allow leaders to track their performance and monitor trends.  All reports are provided during the end of the monthly billing cycle.  Additionally, each month we provide an entire set of accounting Closing Reports to our agencies which delivers all of the supporting financial data to back up our regular monthly reports.

FlexWatch

For all ProClaim clients who select our hosted Zoll ePCR solution we are able to offer the additional functionality of FirstWatch at no additional cost.  The FirstWatch data surveillance system can be used to increase situational awareness by monitoring real-time data for statistically significant occurrences. The software will automatically fire preconfigured operational alerts in real-time for a range of public health and safety concerns for emergency services, hospitals and homeland security.

Adaptive Tech

ProClaim offers an adaptive turn-key solution for your tablet ePCR hardware including the necessary software, support, and training to create a smooth transition from paper or another ePCR system.  These durable tablets come with appropriate connectivity and are secured with double password access, encryption, as well as the ability to remotely delete sensitive information. In the event of loss, theft or total failure, new devices are shipped out overnight.

Cardiac Arrest Data

ProClaim collects all necessary information from your agency Patient Care Reports (PCRs) and provides all necessary management and data input to participate in the CARES (Cardiac Arrest Registry Enhanced Survival) database. Cardiac arrest survival data for your agency can be important for your CQI programs and level of clinical sophistication.

Patient Survey

After every EMS call, your patients receive a patient satisfaction survey of questions that ask about the quality of their experience.  From these patient answers, the data is collected, analyzed, and compiled into reports that provide statistical data. These reports provide an invaluable tool to use as part of your agency CQI program.

Deductible Management

ProClaim utilizes the Solutions Group Deductible Management tool to identify unmet patient deductibles upfront.  This process allows us to hold the bill in an effort to have another provider meet that patient deductible.  This tool monitors the patient insurance in real-time and notifies us when the deductible becomes satisfied.  Once the deductible is satisfied (usually within 45 days) we then bill the health insurance and avoid the deductible.  This tool greatly reduces your ‘self-pay’ and increases revenue by allowing us to know the perfect time to bill your claims.

EMS Services

ProClaim has entered into partnership with Prodigy EMS to offer a training solution for all of your EMS field providers. The cost of this service will vary by agency but is available at preferred pricing to active ProClaim clients. With a full library of EMS continuing education content, Prodigy provides Departments with access to a growing variety of course offerings. These courses are offered live & on-demand and are designed not only for recertification but for all areas of training. Our courses are ideal for new employee onboarding, annual training, and remediation. Organizations can also add their own training classes. These can then be tracked like any other course on Prodigy and even be taught in a live virtual classroom. All credit-bearing courses offered on Prodigy are approved by CAPCE (the Commission on Accreditation for Pre-Hospital Continuing Education.) CAPCE is recognized nationally as the accrediting organization for EMS continuing education. CAPCE-approved classes can be used for NREMT (national) recertification in addition to most state certification requirements.

Thinking about switching? Schedule a confidential meeting with our EMS SOLUTIONS EXPERT

“Volunteers don’t necessarily have the time; they just have the heart!”

— Elizabeth Andrew             

Are you doing all you can to help your organization reach its full
potential?

At ProClaim we’re dedicated to helping transform your community EMS agency into one that’s more sustainable and efficient so you can continue to serve the members of your community for years to come.

Guiding you from the present to possible — then partnering to remove the operational and administrative burdens so you can focus and serve.

DISCOVER THE ProClaim DIFFERENCE.

Schedule a Time to Talk

We love speaking with community EMS agencies to hear how we can help further their mission of saving lives.

Solutions, Presentation & Plan

Whether you’ve never billed before or are curious about what other options you have, let us show you what’s possible.

Everything You Need is Within Reach

The biggest advantage that separates ProClaim from the rest is our deep understanding of how operations and clinical issues intersect.